Returns & Exchanges
At cbdMD, we want you to be completely satisfied with your fashion purchases, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is as stress-free as your favorite outfit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the unwashed and unworn garments back into their original packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Attach the Label
Download and print the prepaid shipping label provided through the portal and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier; you will receive a confirmation email with a tracking link to monitor your refund status.